Assurance & Exchange


Vietnamese Hair Suppliers always offer appealing return policies to customers in order to reduce risks when they arise.

Requirements to enjoy the return policies of Vietnamese Hair Suppliers

Firstly, the product still has the tag of our factory and is unused. To verify this, our staff will ask you to record a video with a picture of the product when you receive it.

Second, the effective date to enjoy the policy is 7 days after the order is delivered.

Third, you should attach an invoice so that my staff can confirm your order more quickly.

Terms of exchange

When the order is defective due to our mistake, for example, the items are defective, damaged, or do not match your requirements in the invoice. Once there, we will deal with it by issuing a refund or exchanging it, depending on your choice.

When the order has a problem due to the fault of the customer, to ensure the interests of all consumers, we will support the shipping costs for you.

About execution

For orders that require an exchange, we will cover the shipping costs to resend the correct order to you.

For refund requests, we will refund according to different payment methods of Vietnamese Hair Suppliers. Consumers can choose which method works best for them.

Production-process-at-Vietnamese-Hair-Suppliers_10
Production process at Vietnamese Hair Suppliers